TPRM & DORA Compliance Case Study
Use Case #3

TPRM & DORA Compliance — Turning Contract Complexity Into Competitive Advantage

The Challenge

Meeting Financial Clients' DORA Expectations

A European technology service provider supporting banks and insurers faced growing pressure: to prove compliance with the Digital Operational Resilience Act (DORA) — or risk losing business.

Financial institutions began requiring:

  • DORA-compliant contractual clauses (per Articles 28–30)
  • Documented risk and resilience measures
  • Clear third-party governance aligned with regulatory standards
  • Audit-ready trails for supervisory authorities

For compliance and legal teams, this meant reviewing large volumes of contracts, policies, and risk controls — fast, and with precision.

The Solution

E-V-E for DORA-Validated Third-Party Readiness

By deploying E-V-E, the service provider streamlined and scaled their DORA compliance efforts:

  • Automatically reviewed contracts against DORA Article 28–30 requirements
  • Identified missing or weak clauses — e.g., audit access, exit terms, subcontracting
  • Validated alignment between internal controls and client expectations
  • Generated gap-specific remediation suggestions with fallback clause libraries
  • Produced DORA-aligned summaries and supporting documentation for client and regulator assurance

The Impact

Transforming Compliance Into Competitive Advantage

The deployment of E-V-E delivered measurable results:

  • 80% Faster Contract Turnaround: AI-powered analysis and clause validation reduced review time from weeks to hours — eliminating legal bottlenecks
  • Higher Approval Rates from Financial Clients: DORA-ready documentation improved client trust, leading to quicker approvals and fewer redlines during negotiations
  • Audit-Ready by Design: With clause-by-clause evidence mapped to DORA obligations, the provider was ready for client audits and supervisory reviews with minimal effort
  • Competitive Market Position: The ability to demonstrate DORA compliance became a key differentiator in winning new financial services clients

"E-V-E changed the game for us. We now walk into client meetings with DORA-proof contracts and confidence. Our approval cycles have shrunk, and we're winning deals we couldn't compete for before."

— Head of Compliance & TPRM Enablement, European IT Services Firm

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TPRM & DORA Compliance Case Study